RACI charts are not only outdated technology, they actually reinforce the wrong kinds of organizational behavior. If you want agility, engagement, and even innovation, stop using RACI charts, now!
As more organizations strive to increase their agility and to promote cross-functional collaboration, the budgeting process, unfortunately is often overlooked. This process in and of itself is a management system, one that can either support or stymie delivering organizational goals in an integrated and agile way.
Many leaders have invested years in getting promoted up the organizational chain of command. Such upward mobility has long served as the yardstick by which corporate success has been measured, an ingrained mindset that dates back to the 1950s.
Organizations depend upon accountability systems to make things happen. Basing performance reviews upon employees’ ability to meet specific goals offers a clear-cut way of rewarding them for a job well done. More often, however, accountability focuses on assigning blame when things don’t go well.
Your operating culture can drive company growth—or it can hold things back. The most effective operating cultures presume collaboration, enabling employees at all levels and across all functions to drive the organization’s goals.
When you're leading teams that include stakeholders, which is pretty much most teams nowadays, authority isn't going to do you much good. Even direct reports no longer appreciate the use of authority or accept the "because I said so" management style - they want to weigh in on decisions.
Good news is here - you don't need authority in order to lead!
In our article, The Case for Team Accountability, we looked at reasons why shared team accountability promotes project success. But how do you keep track of who’s accountable for each deliverable?
Do your team members struggle to work together? Do your team leaders struggle to bring high-performing teams together to deliver team outcomes? Do team members succeed at fulfilling their individual assignments, but projects still fail?
We feel your pain and we have the cure. Shared team accountability.
Accountability can help or hinder your project. In the past, accountability was often synonymous with blame. It created fear, forced people to cover their backsides, and sabotaged learning. This kind of accountability did little to improve performance.
Collaboration is the act of working together to achieve a common goal. In a matrix, leading teams collaboratively helps them engage, move through the stages of team development (become high-performing), solve problems and get more work done.