I’m sure you’ve heard the expression, "The customer is king!" It’s been around since about the 1990's and the expression has become ubiquitous. But have you considered where this expression came from in the first place?
Because it’s creating tyranny in our projects and organizations.
When you're leading teams that include stakeholders, which is pretty much most teams nowadays, authority isn't going to do you much good. Even direct reports no longer appreciate the use of authority or accept the "because I said so" management style - they want to weigh in on decisions.
Good news is here - you don't need authority in order to lead!
Are your team members challenged with multiple initiatives and conflicting priorities? Are you struggling to make commitments your team can keep when team members don’t report to you? Welcome to a matrix organization!