In a complex, cross-functional matrix environment, working with stakeholders from across the organization is key to delivering outcomes. Some of those outcomes will result from a project, initiative, or process, while others consist of decisions and solutions to problems made on a regular basis.
This program introduces participants to a collaborative process, allowing them to experience true collaboration and to engage stakeholders in an inclusive way. Participants also learn how to map stakeholders (of a decision, problem, project, process, etc.), looking beyond functional boundaries to identify the right team members.
As a follow-up to MM 2.0™ Introduction I – Understanding Your Organization as a Matrix, this program focuses on one of the most common team-based activities: problem-solving. Participants learn and implement a collaborative problem-solving tool to:
- Practice engaging stakeholders to consider a wide range of perspectives
- Generate meaningful contributions from all team members
- Look at problems and solutions through the lens of innovation
This highly experiential course builds the knowledge and competency for leading and working with stakeholders across an organization.
Participants who complete the course will:
- Be able to identify stakeholders of their work
- Be able to explain what true collaboration is
- Work through a collaborative problem-solving process with stakeholders
Any members of a matrix organization
3 – 3.5 hours
Recommended Class Size:
Up to 25 participants